News
"Red Velvet 4th Concert: R to V in JAPAN" Information for ticket refund applicants
Regarding "Red Velvet 4th Concert: R to V in JAPAN" scheduled to be held from May 3 (Wednesday) to May 4 (Thursday), 2023, due to Joy's non-participation, we will refund the ticket for those who wish. I will carry it out.
If you would like to request a refund, please check the refund method below and be sure to complete the procedure within the refund acceptance period.
Please be sure to complete the procedure during the refund period, as we will not be able to respond outside the refund period.
▼ Refundable performances
Red Velvet 4th Concert: R to V in JAPAN
May 3, 2023 (Wednesday/holiday)
Pia Arena MM Open 16:00 / Start 17:00
May 4, 2023 (Thursday/holiday)
Pia Arena MM Open 16:00 / Start 17:00
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▼Ticket refund details
■ Customers who purchased ReVeluv-Baby precedence / SM TOWN OFFICIAL JAPAN precedence / Official precedence (1st and 2nd) / mu-mo TICKET precedence
[Refund period:
April 26, 2023 (Wednesday) 11:00 to April 27 (Thursday) 23:59]
[Refund method]
From the "Refund method inquiry page" below, enter the ticket [order number], check the refund method and precautions, and be sure to complete the refund procedure yourself within the period.
<Refund method inquiry page>
https://refundverify.y-tickets.jp/
[How to check your order number]
・Ticket winning email
・Payment completion email
・ Refund information email for this performance
・Application status confirmation page
*Various emails will be sent to the email address you registered when purchasing the ticket.
*Once the period has passed, refunds will no longer be possible. Please allow enough time for the procedure.
<Contact: Ticket Office Refund Counter https://info2.y-tickets.jp/inquiry_refund/input＞
*Even if you contact us with your bank account or refund request in the inquiry form, the refund will not be completed.
*It will take some time to reply. Please contact the person who purchased the ticket well in advance of the refund period.
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Please be sure to observe the above refund period. Please note that refunds cannot be made after the deadline.
We apologize for the inconvenience, but thank you for your kind support.
If you would like to request a refund, please check the refund method below and be sure to complete the procedure within the refund acceptance period.
Please be sure to complete the procedure during the refund period, as we will not be able to respond outside the refund period.
▼ Refundable performances
Red Velvet 4th Concert: R to V in JAPAN
May 3, 2023 (Wednesday/holiday)
Pia Arena MM Open 16:00 / Start 17:00
May 4, 2023 (Thursday/holiday)
Pia Arena MM Open 16:00 / Start 17:00
========
▼Ticket refund details
■ Customers who purchased ReVeluv-Baby precedence / SM TOWN OFFICIAL JAPAN precedence / Official precedence (1st and 2nd) / mu-mo TICKET precedence
[Refund period:
April 26, 2023 (Wednesday) 11:00 to April 27 (Thursday) 23:59]
[Refund method]
From the "Refund method inquiry page" below, enter the ticket [order number], check the refund method and precautions, and be sure to complete the refund procedure yourself within the period.
<Refund method inquiry page>
https://refundverify.y-tickets.jp/
[How to check your order number]
・Ticket winning email
・Payment completion email
・ Refund information email for this performance
・Application status confirmation page
*Various emails will be sent to the email address you registered when purchasing the ticket.
*Once the period has passed, refunds will no longer be possible. Please allow enough time for the procedure.
<Contact: Ticket Office Refund Counter https://info2.y-tickets.jp/inquiry_refund/input＞
*Even if you contact us with your bank account or refund request in the inquiry form, the refund will not be completed.
*It will take some time to reply. Please contact the person who purchased the ticket well in advance of the refund period.
========
Please be sure to observe the above refund period. Please note that refunds cannot be made after the deadline.
We apologize for the inconvenience, but thank you for your kind support.
