Thank you for always supporting Red Velvet.

Regarding the Beyond LIVE--Red Red Velvet SPECIAL LIVE '2022 The ReVe Festival: Prologue' performance, which was announced to be canceled the other day, we will inform you about the ticket refund method and refund acceptance period.

We cannot respond outside the refund acceptance period, so please be sure to complete the procedure within the refund acceptance period.
We sincerely apologize to everyone who has been looking forward to the performance.
Thank you for your understanding.

■ Customers who purchased a viewing ticket
[Refund acceptance period: Thursday, March 17, 2022 13:00 to Wednesday, March 30, 2022 23:59]

Please enter the [order number] of the ticket from the "Refund Method Inquiry Page" below, check the refund method and precautions, and be sure to complete the refund procedure yourself within the period.
<Refund method inquiry page> https://refundverify.y-tickets.jp/

[How to check the order number]

・ Ticket winning email
・ Payment completion email
・ Refund information email for this performance
・ Application status confirmation page
* Various emails are sent to the registered email address when purchasing the ticket.

* No refunds will be given after the period. Please allow enough time for the procedure.

<Inquiries: Ticket Secretariat Refund window https://info2.y-tickets.jp/inquiry_refund/input＞
* Refunds will not be completed even if you contact your bank account or request for a refund using the inquiry form.
* It will take a few days to reply. Please contact us from the person who purchased the ticket with plenty of time within the refund period.