News

Important request for holding Red Velvet ARENA TOUR in JAPAN “REDMARE”

When holding the tour, we ask for your cooperation and notes regarding concert manners.
Please keep the following in mind so that everyone can enjoy Red Velvet ARENA TOUR in JAPAN “REDMARE”.

<Admission>

This performance is an electronic ticket admission (excluding some advance tickets). Charging at the venue is not possible. If the electronic ticket display is difficult due to lack of battery, you will not be able to enter, so please come to the venue with a sufficient charge.

<About portable penlights>
The following 4 types of penlights can be used in this performance.

・ Red Velvet ARENA TOUR in JAPAN “REDMARE” Tour pen light
" Red Velvet ARENA TOUR in JAPAN “REDMARE”" This is a penlight for official goods.

・ Red Velvet Hall Tour in JAPAN “Red Room” Tour pen light
" Red Velvet Hall Tour in JAPAN “Red Room”" This is a penlight for official goods.

・ Red Velvet 1st Concert “Red Room” in JAPAN Goods Penlight
" Red Velvet 1st Concert "Red Room" in JAPAN" This is a penlight of official goods.

・ Red Velvet 1st Concert “Red Room” in JAPAN Penlight of ticket set
It is a pen light attached to the ticket of "Red Velvet 1st Concert "Red Room" in JAPAN".

・ Red Velvet OFFICIAL LIGHT STICK

・ Red Velvet first concert “Red Room” goods penlight
" Red Room" Penlight sold at the Seoul performance.

If you bring the penlight used in the performance once, we recommend that you replace it with new batteries before coming to the venue.
When the battery is exhausted, the penlight does not develop cleanly. We ask for your cooperation in battery replacement.
*Please be sure to replace all batteries.

<About bringing support goods to the tour venue>
In principle, we do not allow customers to bring in support goods (penlights, flags, character boards, etc.) regardless of whether they are self-made or commercially available.
However, it is possible to bring the items into the venue only in the following cases.
(1) Red Velvet Official merchandise sold inside the live venue held in Japan, and official merchandise sold at the Korean performance.
(2) At the height of your chest, you can hold it in your hand and support it.

* As for (2), it is annoying to the passengers in the back during the performance, so you cannot use it with a fan above the height of your chest.
In addition, we are prohibited from bringing in support goods that use images of artists.

On the day of the performance, if you have goods that do not meet the conditions that you can bring in, the staff will keep them at the entrance and return them after the performance.
Please use carry-on goods within the range that does not disturb other customers.

Please note that if you do not comply with the above, the entrance may be restricted or you may be exited at the discretion of the organizer.

In addition, there are people who produce, sell and distribute goods that use the logo of "Red Velvet" or the images of artists without permission, but this is not official (official) goods. I don't care. Some people may confuse it with the official one, so please refrain from making, selling, or distributing it.

<About viewing at the venue>
During the performance, please do not move your seat or standing position or move forward. If any one person moves his/her seat or standing position, it may bother other people and cause an injury or a serious accident.
 
<About shooting, recording and recording>
It is forbidden by law to shoot, record, or record on-site during opening or performance. If you shoot, record, or record, you will be left even during the performance. In addition, we may disclose personal information when we receive a formal inquiry based on the law from a public institution such as a court or police station.
If you find someone who is violating near you, please let the staff know on the spot. Even if you tell us after the performance, it may be difficult to respond.
Be sure to follow the instructions of the staff. The organizer cannot take any responsibility in the event of confusion or accidents as a result of not following the instructions. The camera will be checked at the entrance on the day. If you have one, please leave it with the staff at the entrance.
In addition, recently, there is a malicious vendor who sells illegally taken pictures with a camera outside the station and around the station. This product is an illegal product that has not been officially licensed, so please refrain from purchasing. The organizer also takes measures such as sending it to the police, but since there are people who purchase it, we can not prevent illegal acts, so please cooperate.

<Customer's own support plan>
In some cases, customers are calling for their own plans within the event.
Please do not stop it as it may interfere with the performance of the performance.
If it is too bad, there is a possibility that the performance will be suspended or canceled. Please note.

*Please note that if you do not follow the above precautions, we may prohibit you from leaving the venue or entering the venue. Even if you are not the party, please note that the same procedure will be applied to the person who originally purchased the seat.

<Prohibition of chasing and waiting actions>
・Prohibition of chasing by transportation, car or motorcycle
An act of chasing a member's car may cause an accident involving the general customer. In addition, it is extremely annoying, so please do not stop it.

・Prohibition of waiting at transportation/facility (airport, hotel, etc.)
If you are waiting at general transportation facilities such as airports and hotels, or at other facilities, you may have an accident involving ordinary customers who are not related to the members. Also, it is extremely annoying, so please stop it.

■We do not receive letters or presents to members at concert venues.
Please send letters and gifts to the members below. Please refrain from presenting food and drink as it will take some time before the present reaches the members.
destination:
107-0062
Tokyo Minami-ku Minami Aoyama 3-3-3 Riviera Minami Aoyama Building A Building
Red Velvet F‛U'N ROOM “ReVeluv-Baby ”
To the fan letter staff member name

*We cannot guarantee the reply to fan letters. Please note.

■Please note that we cannot accept or receive flowers in the dressing room and stand flowers in the individual name.
■Video recording will be included. Please understand in advance.
Be sure to follow the instructions of the staff. The organizer cannot take any responsibility in the event of confusion or accidents as a result of not following the instructions.

Each participant's heartfelt efforts will lead to a successful live performance.
We appreciate your understanding and cooperation.

Red Velvet All Japanese staff